Privacy Policy

This Privacy Policy describes how www.t20vision.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. "Personal Information" refers to any data that can uniquely identify an individual. Below is a summary of the types of information we collect and why:

a) Device Information

  • Examples: browser version, IP address, time zone, cookie data, pages/products viewed, search terms, interactions.

  • Purpose: to load the Site accurately and perform analytics to improve functionality.

  • Source: collected automatically via cookies, log files, tags, pixels, and beacons.

  • Disclosure: shared with our processor Shopify.

b) Order Information

  • Examples: name, billing/shipping address, payment details (credit cards, PayPal, Apple Pay, Google Pay), email, and phone number.

  • Purpose: to fulfill orders, process payments, arrange shipping, communicate, verify transactions, and provide updates.

  • Source: collected from you.

  • Disclosure: shared with Shopify.

c) Customer Support Information

  • Examples: name, email, phone number, mailing address.

  • Purpose: to provide and improve customer service.

  • Source: collected from you.

2. Minors

The Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children. If you believe a child has provided us with information, please contact us to request deletion.

3. Sharing Personal Information

We share your Personal Information with service providers to help deliver our services. For example:

  • Shopify powers our store: Shopify Privacy Policy

  • Legal compliance: We may share data in response to legal requests (e.g., subpoenas, warrants).

4. Behavioural Advertising

We use your data for targeted marketing:

  • Google Analytics: Google Privacy Policy, Opt-Out

  • Advertising partners: We share usage and purchase behavior for targeted ads via cookies and similar tech.

Opt-out Resources:

5. Using Personal Information

We use your Personal Information to:

  • Provide products and services

  • Process payments

  • Fulfill and deliver orders

  • Communicate updates, offers, and product news

6. Lawful Basis (GDPR)

For EEA residents, we process your information under one or more of the following legal bases:

  • Your consent

  • Fulfillment of a contract

  • Legal obligations

  • Protection of vital interests

  • Public interest tasks

  • Legitimate interests that do not override your rights

7. Retention

We retain your Personal Information for our records unless and until you request its erasure. See the ‘Your rights’ section for details.

8. Automated Decision-Making

We do not engage in fully automated decision-making that significantly affects you. Shopify uses limited automation for fraud prevention (e.g., temporary denylist of IPs or cards).

9. Your Rights (GDPR/EEA)

You have the right to:

  • Access your Personal Information

  • Request correction or deletion

  • Port your data to another service

  • Object to certain processing

To exercise these rights, contact us using the details below. Your data will be initially processed in Ireland and may be transferred to Canada and the U.S. Shopify GDPR Whitepaper

10. Cookies

Cookies help optimize your experience. They allow the site to remember preferences, enhance performance, and personalize content.

Types used:

  • Functional

  • Performance

  • Advertising

  • Social media/content

You can manage or block cookies in your browser settings. Learn more: All About Cookies

Blocking cookies may affect site usability and personalization.

11. Do Not Track

We do not alter data practices in response to Do Not Track signals due to inconsistent standards.

12. Changes

We may revise this policy periodically to reflect changes in operations or law. The updated date will appear below.

13. Contact

For more information or to make a complaint, contact:

Email: info@t20vision.com
Mail: Twenty20 Vision, 26 The Parade West, Kent Town, 3, Adelaide SA 5067, Australia

Last updated: 26/04/2025

If you're dissatisfied with our response, you may contact your local data protection authority or supervisory body.