2-Year Quality Guarantee & Damages Policy:
At TWENTY20 Vision, we take pride in the craftsmanship of every pair of sunglasses we make. That’s why every pair is backed by our 2-Year Quality Guarantee Promise.
We offer a no-questions-asked replacement guarantee for any manufacturing faults or product failures within 2 years of the purchase date.
If something goes wrong, we’ll replace your sunnies. Simple as that.
To claim your replacement, just email us at info@t20vision.com with:
- A brief description of the issue
- A clear photo of the sunglasses
- Your order confirmation or proof of purchase
Once verified, we’ll arrange your replacement. No fuss, no extra costs.
Please inspect your order upon delivery and contact us immediately if:
- Your item arrives damaged or defective
- You receive the wrong item
We’ll make it right.
- This guarantee applies only to purchases made through our official store.
- Loss, theft, or cosmetic wear and tear from regular use is not covered.
- Claims made after 2 years from the date of purchase will not be eligible.
If you have any questions or issues, reach out to us at info@t20vision.com. We’re here to help.