Twenty20 Vision ships new orders daily, Monday to Friday (excluding weekends and Public Holidays in Adelaide) from Adelaide Australia. We aim to process and dispatch all orders that are placed within 1 business day ensuring your new pair of sunnies gets to you asap!
Estimated Delivery Times:
Australia:
- Express - Usually delivered between 1-3 business days.
- Standard - Usually delivered within 3-7 business days.
United Kingdom:
- Express - Usually delivered between 4-7 business days.
- Standard - Usually delivered within 4-9 business days.
Rest Of The World:
- Express - Usually delivered between 4-7 business days.
- Standard - Usually delivered within 7-14 business days.
Each order is tracked using an individual tracking number, which will be sent to you via email/text so you know where your order is at all times.
Other Information
About import tariffs, taxes and fees
For international orders, your local customs office may apply import tariffs, taxes, duties, or clearance fees. These charges are the responsibility of the customer and are not included in our shipping costs. They are typically payable when your package arrives in your country. If you have any questions, feel free to check with your local customs office before ordering.
If these costs are not paid and the package is returned to us, the customer will be responsible for the full shipping cost, which will be deducted from their original payment.
Missed deliveries
Some parcels may need to be signed for on arrival. If you miss the attempted delivery of your package, check if an 'Awaiting Collection' card has been left in your letterbox and arrange with your local postal service for redelivery or collection. If you do not arrange for redelivery or collection within a reasonable amount of time, the parcel may be returned to us and we will need you to help us cover the cost of re-sending.
If a package is not collected and is returned to us, the customer will be responsible for the full shipping cost, which will be deducted from their original payment.
